stagewise

1. Introduction

Welcome to tiq UG (haftungsbeschränkt) ("Company," "we," "us," "our"). These Terms of Service ("Terms") govern your access to and use of our service ("Service"), including any free or paid tiers, available at https://stagewise.io ("Website"). By accessing or using the Service, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, do not use the Service.

2. Parties

These Terms constitute an agreement between tiq UG (haftungsbeschränkt), a company registered in Germany under the company number HRB 45829, with its registered office at Obernstraße 50, 33602 Bielefeld, Germany, and the user ("you," "your"). If you are accepting these Terms on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such a case, "you" and "your" refer to that entity.

3. Description of Service

The Service allows users to create comments (referred to as "findings") on websites for the purpose of reviewing them in the context of quality assurance (QA) processes or pull requests. These comments may include technical information, the extent of which can be partially adjusted by users based on the level of detail required. The Service is available globally as a subscription-based service, with both free and paid tiers, including a free trial period. Pricing information can be found at https://stagewise.io/pricing.

4. User Obligations

4.1 Acceptable Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You are prohibited from using the Service in any way that:

Violates any applicable local, national, or international law or regulation.
Exploits, harms, or attempts to exploit or harm minors in any way.
Involves engaging in any malicious activity, including but not limited to hacking, spreading malware, or conducting any activity that may harm the Company or other users.
Assists in the development of a competing product or feature.
Sub-licenses the Service to other customers, except for the intended use of the Service in a common project.

4.2 Intended Use

The Service is designed for internal business use within your organization, specifically for creating "findings" for quality assurance processes or pull requests. You agree not to use the Service for any other purposes. Furthermore, tiq UG (haftungsbeschränkt) is exempt from any liability arising from the misuse of the Service or its use in a manner not intended by these Terms. This includes, but is not limited to, any damages, data loss, or other issues resulting from such misuse.

4.3 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized access or use of your account.

4.4 Data processing addendum

In order to fulfull the intended use of the service, you agree to read and participate in the default contract described in the Data Processing Addendum found at https://stagewise.io/data-processing-addendum. This does not apply to you if you have a valid special contract with us that exempts you from the default Data Processing Addendum.

4.5 Privacy Policy

By accepting these terms of service, you also agree to read and accept our Privacy Policy, which can be found at https://stagewise.io/privacy-policy.

5. Intellectual Property

The Service and its original content, features, and functionality are and will remain the exclusive property of tiq UG (haftungsbeschränkt) and its licensors. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission from us.

6. Termination

We reserve the right to terminate or suspend your account and access to the Service, at our sole discretion, without prior notice, for conduct that we believe violates these Terms or is harmful to other users or the Company. Upon termination, your right to use the Service will cease immediately.

7. Billing

tiq uses Stripe as a service partner to manage the billing process with you.

The billing of our service happens on a per-team basis. Each team is linked to a "Subscription" that contains all the items (user-seats, additional featues, etc.) related to your team.

The deletion of a team equals the immediate cancellation of the related subscription.

Invoices will relate to the upcoming billing period but may include prorations from the previous billing period based on changes made to the team.

7.1 Trial periods

tiq reserves the right to change the grant of trial periods for new teams at any time. Trial periods for existing teams remain unchanged.

Deleting a team during the trial period will avoid any payment.

7.2 Change of Subscription items

Any change to subscription items will trigger a proration. This means that the difference between the old and new price will be compensated for in the next invoice.

Changes happening during a billing period will be prorated fractionally, depending on the remaining days in the billing period.

7.3 Changes to the pricing model

We reserve our right to update our pricing model at any time. Any update to our pricing model will be notified to you via mail and our web app in timely manner, allowing you to cancel any potential subscription if you should not agree with the pricing model.

8. Changes to Terms

We may modify these Terms at any time. If we make material changes, we will notify you by email or through the Service. By continuing to use the Service after the changes become effective, you agree to be bound by the revised Terms. If you do not agree to the new Terms, you have the right to cancel your subscription and receive a refund for the remaining period of the contract.

9. Limitation of Liability

To the fullest extent permitted by law, in no event shall tiq UG (haftungsbeschränkt), its affiliates, directors, employees, or licensors be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from:

Your use of or inability to use the Service.
Any unauthorized access to or use of our servers and/or any personal information stored therein.
Any interruption or cessation of transmission to or from the Service.

10. Governing Law

These Terms shall be governed and construed in accordance with the laws of Germany, without regard to its conflict of law provisions. Any disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Bielefeld, Germany.

11. Contact Information

If you have any questions about these Terms, please contact us at:

tiq UG (haftungsbeschränkt)
Obernstraße 50, 33602 Bielefeld, Germany

Company Number: HRB 45829
Website: https://stagewise.io
Email: support@stagewise.io

By using our services, you acknowledge that you have read and understood these Terms of service and agree to the Agreement.